THERE ARE NO RETURNS ON CUSTOMER POSTERS/PRINTS. We use Canon Prograph series printers for all of prints. These printers are professionally grade 11 color archival printers. They produce archival quality prints. If your image is less than acceptable that is totally based on the image that you provide. We suggest that you send the image over before placing your order. please send to alexgiehl26@gmail.com You send us your artwork and we will print, pack and ship it. Whether it's for you or one of your customers you can count on us to deliver a high quality print, on-time, as promised. We use a high-quality, heavy-weight matte paper using archival inks. Our prints are rolled in a wax paper and shipped in a protective mailing tube. All you have to do is post your shipping label when you place the order and we will dropship directly to your customers, saving time and getting the product in your customers hands as quickly as possible. Please let us know if you have any questions.